Warranty & service
Testing
After manufacturing, every unit at the Elementum plant passes three testing stages:
- 01
At the pilot & experimental area, batches of new products and small-series items are tested.
- 02
At the pneumatic-testing area, all products with hydraulic circuits and vessels undergo strength and tightness testing.
- 03
At the functional-testing area, the control and protection algorithms of every product are verified.
Warranty
Confidence in the quality of our components and products lets us offer customers an extended warranty that exceeds the terms of other offerings on the market.
Standard warranty on condensers — 2 years.
Standard warranty on central plants — from 2 years, depending on operating conditions and supply volume.
Service
Upgrades
On request, the company upgrades equipment at the sites where it is installed.
Service teams
For a fast response to requests, the company maintains regional service teams in cities.
24/7/365 service across Russia
